I could’ve easily played the role of Carl Pilkington—Ricky Gervais would’ve had his work cut out for him! But thanks to Mahlatini, our holiday went nearly flawlessly. In the 1950s, NASA sent chimps into space and got them back happy and healthy—but honestly, NASA could take a few lessons from Mahlatini after our seamless Kenya trip.From departure baggage check-in in Charleston, SC, to baggage claim on our return, we were taken care of every step of the way. Special, heartfelt thanks to Donna Armstrong, who expertly helped us navigate a massive documentation hurdle with our Kenya e-Visas. Without her, we’d have been looking at someone else’s photos instead of our own amazing memories!Our Delta ticket agent, along with the rest of the airline team, went far above and beyond expectations to get us on board comfortably. Customer service is very much alive—thanks to teams in both Belfast and Charleston. And the meet-and-greet at NBO was an absolute lifesaver.From wheels up in CHS to wheels down back in CHS, we had the time of our lives. Mahlatini didn’t just meet expectations—they smashed them.