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Privacy Notice – Compliance with the Protection of Personal Information Act (POPIA)

Effective from 31 December 2022, Exodus Safaris has ensured full compliance with the Protection of Personal Information Act (POPIA). In line with the Act, the term “Personal Information” is used herein as defined by POPIA. We take diligent steps to maintain the integrity, confidentiality, and accuracy of any personal data in our possession.

By accessing or using Exodussafaris.com , you agree to the terms outlined in this Privacy Notice.

Our Commitment to Privacy

At Exodus Safaris, safeguarding your digital privacy is a priority. This document explains how we handle and use your personal data when you engage with our primary site or associated landing pages.

In this document, “you,” “your,” or “user” refers to website visitors and users. “We,” “us,” or “our” refers to Exodus Safaris in its capacity as the data controller under the General Data Protection Regulation (GDPR).

By using our website, you acknowledge and consent to the practices detailed in this Privacy Policy.

Please note that individual websites or domains managed by Discover Africa may have their own distinct privacy policies. This Privacy Policy applies to users of exodussafaris.com unless otherwise stated. For additional information, refer to our Terms & Conditions.

What We Collect & How We Use It

When you interact with our website—whether subscribing to our newsletter, filling out a form, or purchasing services—we collect personal data you provide voluntarily. This may include your:

• Name

• Email address

• Contact number

• Billing information

• Geographic location

• IP address and browsing details

• Social media engagement or form responses

We also receive user data through analytics tools (like Google Analytics), payment processors, and marketing platforms. This information is stored securely and used only for relevant processing purposes.

Usage Data

We may collect information about how users interact with our site—such as pages visited, time spent on pages, browser type, and referral sources. This information is analyzed to improve our website, tailor content, and enhance marketing efforts. This type of data processing is based on our legitimate interest in improving our services.

Customer Information

Data collected in relation to transactions—such as name, address, and credit card details—is used to fulfill orders, deliver services, and support customer needs. This is processed under the lawful basis of contract fulfillment and consent.

Communication & Subscriptions

Any data you submit for receiving newsletters, updates, or contacting us is used to communicate with you and share valuable content. This data may be processed based on either your consent or our legitimate interest in marketing and maintaining business communications.

Marketing & Advertising Practices

Your information may be used to send promotional emails, display tailored ads (e.g., via Facebook Ads), and measure campaign effectiveness. If you’ve opted in to receive marketing content, you may unsubscribe at any time using the link provided in our emails or by contacting us directly at info@exodussafaris.com.

We only use your information for promotional purposes if you’ve provided explicit consent or have shown a clear interest in our offerings.

Data Sharing with Trusted Partners

Your personal data is shared only with carefully vetted third parties essential to operating our business—such as payment platforms, email providers, analytics services, or legal advisors.

We do not sell or distribute your information to unrelated external parties. All third parties with whom we share data are obligated to respect your privacy and comply with legal safeguards.

Anti-Spam Commitment

We comply with all applicable anti-spam laws. Every email you receive from us includes a clear unsubscribe link. If at any point our company assets are sold or transferred, any personal data included in that process will be handled in accordance with this policy, and we will notify you of significant changes.

Use of Cookies and Tracking

We use cookies and tracking tools (e.g., Facebook Pixel, Google Analytics) to recognize returning users, personalize experiences, analyze site usage, and serve more relevant advertising.

Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay until deleted). You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website functionalities.

We may not respond to Do Not Track (DNT) signals from browsers.

External Links

Our website may include links to other third-party sites. We are not responsible for the privacy practices or policies of these external websites. Please consult their privacy notices individually.

Data Security & Breach Response

We apply robust measures to protect your data from unauthorized access or misuse. Access to your personal information is limited to only those who need it for operational reasons—such as employees, contractors, or service providers bound by confidentiality agreements.

In the event of a data breach, we will assess the situation and, if necessary, notify affected parties and regulatory authorities in accordance with legal obligations.

While we do our utmost to protect your information, we cannot guarantee the security of data transmitted over the internet. You acknowledge and accept this inherent risk and agree to notify us promptly in the event of any suspected unauthorized activity.

Data Retention & Disposal

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal, tax, or accounting requirements. Once the retention period ends, data is securely deleted or anonymized for research or archival use.

International Data Transfers

If you’re accessing our services from outside South Africa, including from the European Union, your data may be stored or processed in jurisdictions outside your home country. We strive to use service providers aligned with EU-US Data Privacy Framework requirements. You may contact us at any time for details on how and where your data is processed.

Your Privacy Rights

Under privacy laws (such as POPIA and GDPR), you are entitled to:

• Request access to your personal data

• Ask for correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us via info@exodussafaris.com.

Updates to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you by email (if available) or post a prominent notice on our website. You agree to periodically review this policy to stay informed of any modifications.

Contact Information

EXODUS SAFARIS
📞 Phone: +254 713 380 337
🌐 Website: https://exodussafaris.com
📍 Address:
Pacific Mall
Mbs (rd) 3nd Floor)
Nairobi, Kenya

📧 Email: info@exodussafaris.com

Last Updated: 07 July 2025